The ACDSee System requirement recommends a DirectX 10 compatible graphics adapter with DirectX 12 support and a feature level of 12_0 or higher.

To verify your system's DirectX version and feature level, you can follow these steps:

1. Type “Run” in the Windows search bar.
2. In the Run dialog box, enter “dxdiag” to launch the "DirectX Diagnostic Tool."
3. Select the “Display” tab. Under the "Drivers" section, you will find the feature level listed under the “Feature Levels” field (e.g., 12_1, 12_0, 11_1, etc.).

Additionally, in the product release note "Known Issues" section, 4GB of VRAM is required to run the AI Super-Resolution feature on a GPU. If less than 4GB of VRAM is available, the feature will default to CPU processing, which may result in slower performance.

- AI Super-Resolution cannot be run on GPU on a computer with less than 4GB VRAM.
- AI Super-Resolution can switch to CPU on a computer with 4+ GB VRAM if the system is under heavy load.