ACDSee Support Center

FAQ

• Virus-Free, Clean & Safe Download links for ACD Software
• Updating credit card payment info for the recuring orders in acdID user portal
• Where can I find my license number?
• Is my product supported?
• Customer Support Options for ACD Products

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ACDSee for Windows

• No image files appears in Manage mode after updating ACDSee 2020
• Download problem with ACDSee Professional Web Installer
• Supported RAW formats in ACDSee
• Download problem with ACDSee Standard Web Installer
• How do I add original date/time EXIF information to an image?

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ACDSee for macOS

• Grant permissions to allow access folder locations in macOS Catalina (OSX 10.15) and above
• How to access image files from macOS Photos App in ACDSee for Mac
• Change file association in macOS
• Adminstrator's Password to contiune the installation
• About the ACDSee Pro (Mac) database

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ACDSee Video Studio and Video Converter

• How to use "Burn DVD ISO" feature in ACDSee Video Converter Pro
• Running ACDSee Video Converter and Video Studio under Ultra high resolution display device
• Download Problems with the ACDSee Video Studio Web Installer
• Download Problems with the ACDSee Luxea Video Editor Web Installer
• How to delete content pack from Luxea

ACDSee Photo Editor

• What is ACDSee Photo Editor?
• How do I completely uninstall ACDSee Photo Editor 2008
• Error message: "The standard plug-in 'IDE_ACDStd.apl' could not be loaded"
• What is the difference between Photo Editor 3.1 (or FotoCanvas) and the new ACDSee Photo Editor?
• Batch Resize Images in Photo Editor

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ACDSee SDK

• What is the ACDSee SDK