Frequently Asked Questions

How do I register program with the subscription option
After you finish the installation of the program, please use the following steps to register the subscription based program:   Launch the program. In the...
Sun, 9 Feb, 2020 at 9:34 AM
Why do I not receive emails from ACD
If you are missing emails from ACD Systems, please check your email account's Spam or Junk folder. If the message was sent to the spam or Junk folder, p...
Tue, 28 Jan, 2020 at 1:53 PM
ACDSee 365 Annual and Monthly Plan Subscription Cancellation Policy
If you cancel your ACDSee 365 subscription within 30 days of purchase, you will receive a full refund.  For example, if you purchase the ACDSee 365 Mana...
Tue, 5 May, 2020 at 1:49 PM
How to Update the ACD Shopping Cart
You can remove unwanted items and update the Quantity of products in the shopping cart with the following steps:   To remove unwanted items in your shop...
Tue, 28 Jan, 2020 at 1:54 PM
Deactivate machines where ACDSee programs are installed and activated
A) For ACDSee Program activated with Perpetual License Code and Lifetime Plan This applies to these ACDSee programs listed below: - ACDSee Photo Studio 202...
Mon, 19 Sep, 2022 at 12:52 PM
Access the ACDSee Courses in the acdID user portal
After you order the ACDSee courses, you can access them in the acdID user portal. 1. Sign in to your acdID account at https://acdid.acdsee.com/login. 2. Na...
Thu, 25 Aug, 2022 at 10:24 AM