FAQ
Frequently Asked Questions
ACDSee Ultimate ACDSee Photo Studio Ultimate 2025 ACDSee Photo Studio Ultimate 2024 ACDSee Photo Studio Ultimate 2023 ACDSee Professional ACDSee Photo S...
Thu, 12 Jun, 2025 at 7:44 AM
If you encounter issues installing ACDSee Mobile Sync from the Google Play Store, please follow the instructions below to download and install this App ma...
Wed, 15 Jan, 2025 at 8:13 AM
To update your credit card information, please follow these steps: 1. Sign in to your acdID user portal. 2. Once signed in, navigate to the top menu bar a...
Wed, 18 Sep, 2024 at 1:21 PM
You can find a license number in your ACD Systems confirmation e-mail or in the order confirmation email that you received when ordering through the online ...
Tue, 19 Sep, 2023 at 1:17 PM
The 2024 version of ACDSee Photo Studio will no longer support the legacy versions of Windows 7 and Windows 8. If you’re interested in trying the latest AC...
Tue, 19 Sep, 2023 at 3:19 PM
ACD Systems provides technical support for the following products: ACDSee Ultimate 2025 ACDSee Ultimate 2024 ACDSee Professional 2025 ACDSee Professi...
Mon, 2 Jun, 2025 at 10:05 AM
ACD Systems provides the highest quality of support to our customers through the Knowledge Base, ACD Product Forum and Contact Customer Care via Email. ...
Wed, 5 Feb, 2020 at 3:30 PM
To license a trial version with a full version license code, please use the following steps Launch ACDSee. Click on Help | Enter License Code. Type in y...
Wed, 5 Feb, 2020 at 3:25 PM
Enter your forum username in the Login field on the login page but leave the Password field blank. Click on Login. You will see the "Login Failed"...
Wed, 5 Feb, 2020 at 3:23 PM
To apply the Promo Code for your purchase of ACD Products, please use the following steps: Go to the Product page, for example ACDSee Ultimate https://...
Wed, 5 Feb, 2020 at 3:40 PM