FAQ

Frequently Asked Questions

Virus-Free, Clean & Safe Download links for ACD Software
You will find below the download links for ACDSee software products: ACDSee Ultimate: ACDSee Photo Studio Ultimate 2021 64-bit ACDSee Photo Stu...
Wed, 23 Sep, 2020 at 10:26 AM
Updating credit card payment info for the recuring orders in acdID user portal
To update you credit card payment information for the recurring orders, e.g. subscription plan, you can use the following steps - Login to your acdID user ...
Tue, 6 Oct, 2020 at 2:39 PM
Where can I find my license number?
You can find a license number in your ACD Systems confirmation e-mail or in the order confirmation email that you received when ordering through the online s...
Tue, 28 Jan, 2020 at 1:46 PM
Is my product supported?
ACD Systems provides customer supports for the following products: ACDSee Ultimate 2021 ACDSee Ultimate 2020 ACDSee Ultimate 2019   ACDSee Professional...
Wed, 23 Sep, 2020 at 9:36 AM
Customer Support Options for ACD Products
ACD Systems provides the highest quality of support to our customers through the Knowledge Base, ACD Product Forum and Contact Customer Care via Email. ...
Wed, 5 Feb, 2020 at 3:30 PM
License a trial version with license code
To license a trial version with a full version license code, please use the following steps Launch ACDSee. Click on Help | Enter License Code. Type in y...
Wed, 5 Feb, 2020 at 3:25 PM
Recover the forum password
Enter your forum username in the Login field on the login page but leave the Password field blank. Click on Login. You will see the "Login Failed"...
Wed, 5 Feb, 2020 at 3:23 PM
Buy with the Promo Code
To apply the Promo Code for your purchase of ACD Products, please use the following steps:   Go to the Product page, for example ACDSee Ultimate https://...
Wed, 5 Feb, 2020 at 3:40 PM
How do I use Offline Registration method to register ACD software
Except for ACDSee Home 2020 version, to register latest versions of ACD Software without Internet connection, or with the internet connection being configur...
Mon, 13 Jul, 2020 at 2:33 PM
How do I deactivate the subscription of installed program
You can deactivate the installed program with the following steps   Log into your acdID account and then scroll down to the My Plans section   Click the...
Sun, 9 Feb, 2020 at 5:18 PM